Effective Date: 18 March 2025

1. Introduction

STEER Academy for Retail Design ("STEER Academy," "we," "us," or "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you access and use our website, platform, and services (collectively, the "Services"). By using our Services, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We collect various types of information to provide and improve our Services:

(a) Personal Information: Includes your name, email address, billing information, contact details, and account credentials when you create an account, purchase a course, or communicate with us.

(b) Payment Information: When you make a purchase, we collect payment details (e.g., credit/debit card information) through secure third-party payment processors. We do not store your financial information.

(c) Usage Data: We collect data about how you interact with our Services, including IP addresses, device type, browser type, pages visited, and access times.

(d) Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience and analyze usage trends.

3. How We Use Your Information

We use the collected information to:

- Provide, operate, and maintain our Services and products;

- Process transactions and manage user accounts;

- Personalize user experience and offer relevant content;

- Communicate with you regarding account updates, promotions, and support inquiries;

- Analyze and improve our Services and products;

- Ensure compliance with legal obligations.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. However, we may share your information with:

- Service Providers: Third-party vendors who assist with payment processing, data analytics, customer support, and marketing.

- Legal Authorities: If required by law, legal process, or to protect our rights and safety.

• Business Transfers: In case of a merger, sale, or transfer of assets, your information may be transferred to the successor entity.

5. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

- Access, correct, or delete your data;

- Object to or restrict processing of your data;

- Withdraw consent where applicable;

- Lodge a complaint with a data protection authority.

To exercise these rights, please contact us at hello@steer.academy

8. International Data Transfers

As we operate globally, your information may be transferred to and processed in countries with different data protection laws. We take appropriate measures to ensure your data is protected in compliance with applicable laws.

9. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal data.

10. Children's Privacy

Our Services are not intended for children under 18. If we discover that a minor has provided us with personal information without parental consent, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The "Effective Date" at the top of this document indicates when the latest revision was made. Continued use of our Services after changes means you accept the revised policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at:

STEER Academy for Retail Design

Email: hello@steer.academy

By using our Services, you acknowledge that you have read and understood this Privacy Policy.